Generational changes. Farnoush Farsiar Global mobility. Technological revolution. Farnoush Farsiar, EU Today writes that these are only some of the major developments that have affected family offices, and in the end threatened their operating structures and practices.

More often, family offices cater to the young and more technologically adept generation. The financial crisis and the increasing accessibility of trading through online platforms have brought all customers, regardless of age and interests, more interested in their investments, meaning they want to have more knowledge and involvement in their investments as well as losing the traditional appetite for discretionary portfolios that are managed by distance.

The changes take place at a time of extreme economic and political instability. Offices that attempt to continue their traditional methods may find they are abandoned by the very individuals they were founded to assist. They must be agile and creative in managing investments in order to offer UHNWIs with a value proposition. Family offices vary hugely in size and scope, however regardless of this, they should be focusing on agility and streamlining their processes rather than trying to be experts at everything. Customers will benefit from a lesser amount of advisors capable of quickly implementing new technologies and bringing in specialists as they are required. Farnoush Farsiar These changes will result in the blurring of the lines between family offices and private banking. Companies that succeed will be able to maintain the trust and loyalty of family offices, while staying ahead of the curve in the adoption of technology and sourcing deals.

It is important to be able to draw on the old-fashioned, network-based, and reputation-based strategies for deal sourcing. Online tools can also be used to identify opportunities and deals. Deal sourcing platforms on the internet are easily installed by wealth managers and agile private offices, in contrast to big banks, which have bureaucratic burdens. Farnoush Farsiar They allow dealmakers to examine and review a vast number of deals at one time, resulting in a significant savings of time and effort.

Other online services which are changing how family offices interact with their clients include dashboard services, such as Wealthica that automatically consolidates the investments of a variety of sources, bringing clients in daily contact with their investments - a far cry from the past when wealth managers gave periodic updates on the state of their customers' investments.

Of course, these tools are just that - the means to help wealth managers increase their efficiency and speed at the way they work. The way they invest is most important. The benefit will be combining traditional and new strategies - continue to search for deals in the real estate market and also consider investing in areas previously unknown, such as climate change or food security. Impact investing is definitely 'at last' in the family office world - according to the UBS Global Family Office Report 2018 showed that one-third of family offices are active in impact investing, and the majority expect to be more involved in the coming years. While there are some challenges with this particular area including the measurement of the impact and conducting due diligence, younger generation of HNWIs and UHNWIs will expect their family offices to be able to find and secure these kinds of investments. Plato Capital is my boutique investment bank. Plato Capital draws from the experiences of its founders who worked in large banks, as well as in the technology industry. Plato Capital provides investment guidance that is focused on the entrepreneurial. Farnoush Farsiar Our clients can successfully manage risk and get the highest returns from their capital due to our network of local experts.

Wealth managers of all kinds can be successful in turbulent times by mixing the old with the new while experimenting and making a risk with their structures and strategies.